Gambling should always be an enjoyable form of entertainment — never a source of stress or financial harm. kariya is fully committed to providing a safe, fair, and controlled gaming environment for every player in Bangladesh. This page outlines all the tools, resources, and guidance available to help you stay in control.
kariya believes that gaming is most enjoyable when it remains a leisure activity with clear personal boundaries. These six principles guide everything we do to protect our players.
Every kariya account undergoes age verification during registration. Players must be 18 years or older to access any game, place any bet, or make any deposit. Underage accounts are permanently closed upon detection with all associated data deleted.
Gambling should never stretch beyond what you can comfortably afford to lose. kariya encourages every player to set a personal gambling budget before they start, and to treat any losses as the cost of entertainment — not as money that must be recovered.
It is easy to lose track of time during an engaging gaming session. kariya provides session timers and reality-check notifications that remind you how long you have been playing, helping you make an informed decision about whether to continue or take a break.
Casino games and sports betting are forms of entertainment. If you notice that you are turning to gambling to escape stress, anxiety, relationship problems, or financial worries, this is an important warning sign that it is time to step back and seek support.
kariya's responsible gaming team is available around the clock. Whether you need to set a limit, request a cooling-off period, or discuss a self-exclusion, our team will assist you promptly and without judgement at [email protected].
Keep your kariya login credentials private and never share your account with friends or family members. Shared access makes it impossible to apply personal limits meaningfully and may expose vulnerable individuals, including minors, to the platform.
kariya offers a comprehensive suite of player-protection tools. All tools can be activated by contacting support at [email protected]. Restrictive tools (limits, self-exclusion) take effect immediately; increases to limits require a cooling-off period.
Set a maximum amount you are permitted to deposit into your kariya account on a daily, weekly, or monthly basis. Once your chosen limit is reached, further deposits are automatically blocked until the period resets. Limits can be reduced immediately; increases take 7 days to apply.
Available NowCap the total amount you can lose within a set time period. Once your loss limit is hit, you will be unable to place further wagers until the period expires. This is one of the most effective tools for preventing sessions from escalating beyond your personal comfort level.
Available NowSet a maximum stake per bet or per game round. Wager limits are particularly useful for players who enjoy fast-paced games like slots or live casino, where it is easy to place a large number of bets in a short period of time.
Available NowRequest a temporary break from the platform for a period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended — you cannot log in, deposit, or place bets. Promotional communications are also paused during this period.
Immediate EffectSelf-exclusion is a longer-term measure for players who feel they need a significant break from gambling. You may request self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully locked and cannot be reopened within the chosen period.
6 Months – PermanentEnable session reminders that pop up at regular intervals (every 30, 60, or 90 minutes) to inform you how long you have been playing and how much you have wagered in the current session. Each notification gives you the option to continue playing or end your session.
CustomisableSend an email to [email protected] with the subject line "Responsible Gaming Request — [Your Username]" and clearly state which tool you would like to activate and for what period or limit amount.
Our team will verify your identity against your registered account details to ensure the request is genuine and to protect your account from unauthorised modifications.
Restrictive tools such as deposit limits, time-outs, and self-exclusions are applied immediately once verified. You will receive a confirmation email to your registered address. Limit increases require a 7-day cooling-off period by policy.
kariya's responsible gaming team monitors account activity for signs of problem gambling behaviour. If patterns of concern are identified, we may proactively reach out to offer support — even if you have not requested it.
Important: All self-exclusion and time-out requests are irreversible for the duration of the chosen period. kariya will not reinstate an excluded account early under any circumstances, including for the purpose of collecting winnings. Please consider your decision carefully before requesting self-exclusion.
Deposit limit reductions take effect immediately. Deposit limit increases are subject to a mandatory 7-day waiting period before the higher limit becomes active, giving you time to reconsider your decision.
During self-exclusion, kariya will suppress all promotional emails, SMS messages, and bonus notifications. If you continue to receive marketing communications after requesting self-exclusion, please contact [email protected] immediately.
Problem gambling can affect anyone — it does not discriminate by age, income, or background. The key to managing it is early recognition. The sooner you identify a pattern, the easier it is to take corrective action before gambling causes serious harm to your finances, relationships, or mental health.
Below are the most commonly reported warning signs. If you recognise three or more of these in your own behaviour, we strongly encourage you to use kariya's self-exclusion or time-out tools and to seek independent support from a counselling service.
This is not a diagnostic tool, but an honest reflection exercise. If you answer "yes" to three or more of the questions below, we encourage you to contact our support team and consider activating one of kariya's player-protection tools.
If you answered "yes" to three or more questions, please reach out to our support team at [email protected] or request a self-exclusion or time-out immediately. You are not alone — help is available.
In addition to kariya's own support team, the following types of organisations provide confidential counselling and support for people affected by problem gambling. We encourage you to seek professional help if you feel you need it.
kariya's responsible gaming policy is not simply a legal requirement — it is a core part of how we operate. We believe that a gaming platform that genuinely cares about its players is one that actively works to prevent gambling-related harm, not just react to it after the fact.
Our platform is strictly 18+ only. During the registration process, all players are required to confirm their age. kariya reserves the right to request identity documents at any point to verify that a player meets the minimum age requirement. Any account found to belong to a person under 18 years of age will be immediately and permanently closed, and all associated funds will be handled in accordance with our Terms & Conditions.
kariya does not offer credit or loans to players. All gambling activity on the platform must be funded from a player's own legitimate funds. We actively monitor accounts for patterns that may indicate financial distress and reserve the right to restrict an account's activity where we have genuine concern for a player's financial wellbeing.
Promotional bonuses and offers on kariya are never designed to encourage players to exceed their comfortable spending limits. All promotions are subject to fair wagering requirements, and players are never penalised for declining a bonus offer. Players who have set deposit limits or are in a self-exclusion period are automatically excluded from receiving marketing communications about bonuses.
kariya takes its responsibilities under this policy seriously. Any member of the team who becomes aware of a player who may be experiencing gambling-related harm is required to escalate the matter to our responsible gaming team for review and appropriate action.
Account Security: Never share your kariya password with anyone. If you suspect someone is using your account without your permission, contact [email protected] immediately to have it secured.
Time Limits: kariya recommends setting a personal time limit for each gaming session. Enable reality-check notifications in your account settings to receive automatic reminders when your set interval is reached.
Never Chase Losses: If you have reached your session loss limit, stop playing. Chasing losses with larger bets is a high-risk behaviour that frequently leads to significantly higher losses. Accept the loss and return another day with a clear head.
Talk to Someone: If gambling is affecting your relationships, job, or mental health, please do not suffer in silence. Speak to a trusted person in your life, or contact our support team. There is no shame in seeking help — it is a sign of strength.
kariya is committed to keeping gaming fun, fair, and safe for every player in Bangladesh. Explore our casino games and sports betting with confidence — knowing that our full suite of player-protection tools is always available to you.